Services Travel Consulting Trade & Commerce Healthcare & Wellness About Us Blog Login FAQs
Get in Touch
Shanghai · Beijing · Guangzhou · 10+ Cities

Your One Stop
Solution in China

Your trusted partner for seamless business, travel and wellness solutions — available 24/7 across all major cities in China.

Book a Meeting Explore Services
5,000+
Families Served
10+
Cities
24/7
Support
What We Do

Services We Offer

True luxury lies in human connection — feeling at home no matter where you are in China.

✈️
MICE & Travel
Seamless journeys with expertly crafted itineraries, insider access, and flawless end-to-end coordination.
🤝
Business & Trade
Streamline procurement, trade, and market entry with vetted suppliers and customs expertise.
❤️
Healthcare & Wellness
Medical chaperones, health insurance advisory, and certified emergency training for expats.
🛡️
Agency Services
Interpreters, private drivers, visa assistance — navigate China effortlessly.
10+
Years Experience
5,000+
Expat Families
4-Point
Protection System
Alliances

You Are in Good Company

JBWPSRRCMOJBWPSRRCMO
Travel Consulting

Business & Luxury
Travel Planning

We specialize in end-to-end MICE (Meetings, Incentives, Conferences, Exhibitions) and inbound tourism services tailored for international business travelers.

"From the moment you start planning to the lasting memories after you leave — we make China accessible and fun for you."

Business Travel: Hotel & flight booking, China orientation (VPN, apps, cultural do's & don'ts), bilingual escorts, professional media coverage.

Leisure & Luxury: Bespoke itineraries, private galas, Michelin access, hidden gems — from Tai Chi on the Bund to camping on the Great Wall.

Plan Your Trip →
📋
4-Step Travel Process
Pre-arrival planning → On-ground coordination → Tech setup → 24/7 support
🌏
Bilingual Team
Fluent in English, Chinese, and other languages — bridging every cultural gap
🔒
Stay Connected
Secure VPN, payment setup, app guidance — navigate China's digital landscape
⭐
Premium Partners
Exclusive access to top hotels, Michelin restaurants, and private venues
Trade & Commerce

Cross-Border Trade Solutions

Bridging global resources for efficient commerce — from sourcing to delivery.

🔍
Supplier Sourcing
Connect with vetted manufacturers across China and Asia. Negotiation support, quality control, and supplier vetting included.
📦
Import/Export
Customs compliance, tariff navigation, freight management, and last-mile delivery.
🔬
R&D Facilitation
Connect with Chinese innovation hubs for prototype development, testing, and manufacturing scale-up.
📊
Market Entry
Regulatory navigation, partner identification, and go-to-market strategy for China entry.
Healthcare & Wellness

Premium Healthcare
Management in China

"We simplify healthcare in China, so you can focus on getting better."

A fully integrated 4-point healthcare management system designed to break down language, financial, and cultural barriers for expats and international professionals.

Get Health Support →
🏥
Medical Chaperone
Doctor matching, appointment scheduling, translation, pharmacy assistance, and follow-ups.
📋
Insurance Advisory
Cost-benefit analysis and custom policy selection for expats. Connect with trusted brokers.
🆘
Emergency Training
Certified AHA/ERC courses — essential life-saving skills for China's healthcare environment.
💚
Preventive Care
Health check-ups, vaccinations, specialist referrals — global standards in China.
About AAA Concierge

Our Story

AAA began as a deeply personal response to a real and pressing need. In 2015, one of our co-founders arrived in China as a young international student, full of excitement and ambition, but unfamiliar with the language or systems. What began as a dream year abroad quickly turned into a baptism by fire: medical emergencies, miscommunications, and the overwhelming task of navigating life in a new country without guidance.

During one of those early hospital visits, she met Jon Qiao, a compassionate local staff member whose support went far beyond professional duty. From translating medical jargon to offering calm in moments of crisis, Jon became her lifeline. Their friendship evolved into a shared mission: to build the support system they once wished they had.

In 2022, that vision expanded when Mei Lin, a seasoned logistics expert and cultural mediator, joined the founding team. With her experience supporting expat communities, hospitals, and government offices across China, Mei brought the operational strength and strategic insight to transform AAA into a full-scale concierge service.

Together, the three founders built AAA to offer 24/7 support that’s personal, practical, and compassionate. Today, they are backed by a multilingual team with deep local insight and expertise in healthcare, logistics, business, and cultural integration. We’re here to help you navigate life in China—confidently and comfortably.

We’re not just a service. We’re a support system.

🤝
Trust & Integrity
Every interaction is built on transparency and reliability.
🌐
Cultural Bridge
We don't just translate — we connect East and West.
⚡
Always Available
24/7 support — China doesn't pause, and neither do we.
✨
Personal Touch
We learn your preferences, fears, and goals — and tailor every experience.
Why Choose AAA

Your Trusted Partner in China

Here's why thousands of expats across China trust us for their business, travel, and wellness needs.

01
Over 15 Years of Experience
Trusted by thousands of expats across China — we know the landscape inside out.
02
Local Presence in 10+ Cities
On-the-ground experts ready to support you anywhere in China, from Shanghai to Guangzhou.
03
Multilingual Support
We speak your language — breaking down barriers so nothing gets lost in translation.
04
24/7 Availability
Real-time assistance when you need it most — China doesn't pause, and neither do we.
05
Discreet and Reliable
Your privacy and peace of mind are our priorities. Every interaction is handled with care.
06
Access to Local Networks
From business experts and healthcare providers to hospitality partners — our database is strong and ever-growing.
07
Hyper-Curated & Detail-Focused
Customised plans tailored specifically to your needs — no off-the-shelf solutions.
08
Your Trusted Partner in China
We're your eyes and ears on the ground — from latest industry updates to regulatory compliance, we've got you covered.
Our People

Founders

Jon
Qiao Wei
Co-founder
With deep roots in local communities and healthcare, Jon brings compassionate leadership to AAA.
Khushboo
Khushboo Khanna
Co-founder
An experienced operations strategist with a global mindset, Khushboo ensures every client interaction is seamless and warm.
Dipika
Dipika Maskay
Partner
Bringing years of cross-cultural partnership experience, Dipika connects businesses and people across borders with ease.

Core Team

Pansy
Pansy
Ops Manager
The backbone of our daily operations, Pansy orchestrates logistics with precision and a calm, solution-oriented approach.
Lynn
Lynn
HR Manager
Lynn builds and nurtures our team culture, ensuring every member of AAA embodies our values of trust and care.
Anu
Anusree
Comms
With a flair for storytelling and community engagement, Anusree amplifies the AAA voice across every channel.
📷
Jim
Photography, Videography
Capturing candids, ensuring you have documentation of your time in China.
Testimonials

What Our Clients Say

"
AAA Concierge made my move to China effortless. Their team handled every detail from visa to housing, letting me focus on work.
Sarah L.
Marketing Executive
"
The 24/7 support is invaluable. Knowing AAA is just a call away gives me real peace of mind in Shanghai.
James M.
Entrepreneur
"
Professional, discreet, and reliable. AAA is the partner every expat needs in China.
Lina W.
NGO Manager
"
AAA Concierge made my first business trip to China effortless. Having a bilingual concierge meant I could focus on meetings and still explore hidden gems after hours.
Rohan M.
Business Owner
"
Working with AAA transformed our approach to business in China. Factory visits, interpreters, vetted suppliers — what could have been months of trial and error turned into a smooth, productive trip.
Omar A.
Trader
From Our Blog

Insights. Tips. Real Stories.

Stay informed, inspired, and in control — one post at a time.

Yunnan Cuisine
Food & Culture

Chinese Cuisine 101: Yunnan Dishes That Celebrate Diversity

Due to its unique geographical position, bordering several Southeast Asian countries, Yunnan cuisine is a vibrant tapestry of flavors shaped by centuries of cultural exchange.

Read Full Article
Shanghai Souvenirs
Travel
Memories of Shanghai: 7 Foolproof Souvenirs
Golden Week is coming. Here are 7 authentic Shanghai souvenirs that capture the city's unique spirit.
Read More
Art Deco Shanghai
Architecture
Art Deco in Shanghai: Self-Guided Tour
Shanghai has one of the world's finest collections of Art Deco architecture — here are 8 must-see buildings.
Read More
Spring Blossoms
Seasonal
Ultimate Guide to Spring Blossoms in Shanghai
Cherry blossoms along Suzhou Creek to plum blossoms in Century Park — discover the best spring spots.
Read More
View All Articles →
Got Questions?

Frequently Asked Questions

What is AAA?+
AAA is a premier concierge service for expats and travelers in China.
I don't speak Chinese — can you help?+
Absolutely. All our reports, communication, and support are in English. Our team is fully bilingual.
How can I pay for services?+
We accept international wire transfers, PayPal, and major credit cards. We can also invoice in multiple currencies.
Do you handle groups or corporate teams?+
Yes! We specialize in corporate groups, MICE travel, and large family arrangements. We handle groups of any size with dedicated coordinators.
Can you arrange solo travel experiences?+
Absolutely. We curate custom solo experiences — from guided tours to independent itineraries with 24/7 backup support.
What if I don't have health insurance in China?+
No problem. We can connect you with trusted insurance brokers and help find temporary coverage that suits your needs.
Can you help with factory sourcing and supplier verification?+
Yes, we vet factories, handle negotiations, and provide end-to-end quality control. Tell us what you need and we'll handle the rest.
What areas do you serve in China?+
We are based in Shanghai and active across 10+ cities including Beijing, Guangzhou, Shenzhen, Hangzhou, Nanjing, Chengdu, and more — rapidly expanding nationwide.
How does 24/7 concierge support work?+
Our team is on call around the clock. Whether it's a midnight airport pickup, urgent medical translation, or last-minute restaurant — just call, text, or message us, and we'll handle it.
Do you help with China's internet restrictions?+
Yes! We provide secure VPN support and a full China orientation covering app installation, payment systems (Alipay, WeChat Pay), and cultural do's and don'ts before your arrival.
Can you help with visa applications?+
Yes, we provide comprehensive visa assistance. Our team guides you through the entire application process for a smooth experience.
What languages do your team speak?+
Fluent in English and Chinese as standard, with multilingual concierges available. Contact us to discuss your specific language needs.

Ready to Make China Yours?

Whether you're planning a business trip, relocating, or need support navigating life in China — we're here to help.

Book a Free Consultation → Email Us

Send Us a Message

🔒

Your Moments, Preserved.

Login to browse and download photos & videos from your AAA experiences.

✦ AAA Member Gallery

AAA Concierge Online
👩
Coming soon — AI Smart Concierge will be with you 24/7.